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Capabilities you get only with Softomi—not from our competitors

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Payout Adjustment

Edit accruals before settlement

Payout management

Adjust seller payouts with documented reasons

Increase or decrease settlement amounts per order while keeping an auditable trail

Flexible
Plus / minus
Logged
Reason codes
Transparent
Visible to seller

Why adjustments happen

Free-shipping subsidies, weight mistakes, missing weights, prior over/under payments, coupon leakage, and late-shipment penalties all change the true amount owed.

Free shipping example

If a seller promised free shipping, the carrier invoice should be deducted from their payout so you are not stuck with logistics cost.

Coupons: when a marketplace-funded coupon exceeds available commission, the remainder may debit the seller. Softomi tracks the debt and can net it against the next payout cycle.

Softomi workflow

Enter the new amount plus a mandatory note. Sellers review everything under “Order difference transactions” so disputes drop.

Benefits

  • Per-order payout corrections
  • Documented adjustments
  • Coupon debt carry-forward
  • Penalty support
  • Less back-and-forth with finance

Watch the feature video below.

Feature video

Payout Adjustment

Ready to use this feature?

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Unique features
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Years of development
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Demo