What Should I Look for When Choosing Marketplace E-Commerce Software?
As marketplace software has become popular, many vendors—some still not finished maturing their B2C stack—claim they offer “marketplace” solutions and add packages to their sites without a clear idea of what that really means. Often their references still show no completed marketplace projects.
Because of low prices and because buyers may not know exactly which features a marketplace platform should include, we still hear of deals signed with those providers.
Lately many new customers tell us they bought “marketplace” software elsewhere but, months later, still have not seen real marketplace functionality—only “we are developing it” excuses. After stressful months they find Softomi, purchase marketplace software from us, and launch quickly. The tension, refund disputes, and bad experiences from the earlier months are not easy to forget.
If you have been through something similar, you are probably asking what to watch for so you do not make the wrong choice again.
If you research the seven questions below in depth and are satisfied with a vendor’s answers, that product is likely the right marketplace software for you.
- Does the marketplace software have enough features?
- Can I review those features before I buy?
- Which vendor offers the broader feature set?
- Is the platform extensible / future-proof?
- What do customers say about satisfaction and delivery?
- Are legal requirements and security measures covered?
- Is the price reasonable for what you get?
We will publish detailed answers to all seven points in this article very soon.
Stay tuned…